Let's Talk

We’re Here for You 🌷

At LUCY COVE, we believe every customer deserves to feel welcomed, heard, and cared for. Whether you’re choosing a dress for a special moment, checking on an order, or simply have a question, our team is always happy to help.

💌 Send Us a Note

Customer Support
📧 help@lucycove.com

Have a question? Just tell us what you need. For order-related inquiries, including your order number will help us find your information and respond more quickly.

Response Time:
Monday–Friday · Within 24–48 business hours

🌷 Here for Whatever You Need

Before Your Order
Looking for more details before making a choice? We’re happy to help you shop with confidence.

After You Order
Need a little reassurance about what comes next? Reach out anytime for order updates and assistance.

A Question About Your Dress
From fabric and measurements to styling details, we’re always glad to share more.

Need a Hand?
If something unexpected comes up, our team is here to listen, help, and find the right next step.

Just Want to Say Hello?
We’d love to hear from you. Every message is welcome at LUCY COVE.

📍 Business Information

LUCY COVE
815 N 52nd St
Phoenix, AZ 85008
United States

Business Correspondence Only – Not a Return Address

Please contact our Customer Support Team before sending any merchandise back. For approved returns, we’ll provide the correct return instructions and return address.

🕐 Customer Care Hours

Monday – Friday
9:00 AM – 6:00 PM EST

Saturday – Sunday
Closed

If you reach out outside our regular hours, no worries — we’ll get back to you during the next available business day.

💗 A Little Note From LUCY COVE

Behind every order is a person, a plan, and a moment they’re looking forward to. We never take that for granted.

Whether you need a quick answer or a little extra help, you can always reach out. We’re here to make your experience with LUCY COVE feel as thoughtful as the dress you chose.

LUCY COVE — Thank you for letting us be part of your moments.